Shipping Policy

Shipping Policy – PetCarex

1. Processing Time

Orders are processed within 1–3 business days.

2. Shipping Time

Estimated delivery times:

  • USA: 5–10 business days

  • Estimated delivery times: 
    USA: 4-7 business days, delivery via USPS, UPS or FedEx

3. Shipping Costs

Shipping fees are calculated at checkout or offered as free (if applicable).

4. Tracking

Once shipped, you will receive a tracking number via email.

5. Delays

We are not responsible for delays caused by:

  • Carriers

  • Customs

  • Weather or external factors

6. Incorrect Address

Customers are responsible for providing accurate shipping information. We are not liable for lost packages due to incorrect addresses.

7. Contact

Email: support@petcarex.us